Processing Associate at Upstate Coin and Gold

Job Posting for Assistant Operations Manager at Upstate Coin & Gold

Assistant OPERATIONS MANAGER

Upstate Coin & Gold – Centennial, CO
Last Updated: 1/07/2022

Position Overview:

Have you ever thought about a career in the fast-paced gold and silver industry? If so, here is your golden opportunity and the timing could not be better. Upstate Coin & Gold is seeking an experienced Assistant Operations Manager to help oversee day-to-day wholesales operations at our state-of-the art new facility in Centennial, Colorado.

Core Responsibilities:

• Managing, in conjunction with the Operations Manager, all day-to-day aspects of a fast-paced, high sku wholesale processing and distribution operation, including (but not limited to) the following functional areas: shipping, receiving, grading and processing and inventory management
• Managing the strict adherence to all applicable operational, health and safety, inventory control, security, and HR-related SOPs in a consistent, fair, and cost-effective manner
• Consistently meeting or exceeding all operational and customer service related KPI targets
• Identifying opportunities for ongoing process improvements, equipment upgrades, additional training opportunities, staffing changes, and/or workplace health and safety improvements
• Delegating tasks as needed while understanding that the accountability for the performance of such tasks remains with this position
• Supervise staff of 9-15 to efficiently complete daily, weekly, and monthly objectives in a manner that builds upon our best-in-class service for our wide array of vendors and customers
• May assist in hiring, onboarding, performance reviews and disciplinary processes, upon request by Operations and / or HR Manager
• Updating all relevant SOPs and training materials on an ongoing basis
• Preparation of all required daily/weekly/monthly reports
• All other tasks as assigned by management

Qualifications:

• Bachelor's degree in Business Management, Operations Management, or a related field of study; advanced training or certifications highly desirable
• Minimum three (3) years of operations management experience in a warehouse, pick/pack/ship, or 3PL environment
• Minimum one (1) year of experience in a management or lead role
• Excellent time management skills
• Experience working with/managing package delivery vendors and service providers (UPS, FedEx, USPS)
• Working knowledge of carrier (UPS) or other third-party automated shipping software systems
• Excellent analytical and problem-solving skills
• Hands-on, "roll up your sleeves" mindset when it comes to leading by example and helping meet daily customer requirements efficiently and with a high level of accuracy
• Ability to think on one's feet and adjust schedules and workflows to adapt to daily changes in demand
• Strong written and oral communication skills
• Proficient in MS Office and Google Suite tools
• Hands-on ERP experience is a plus; NetSuite highly desirable
• Strong working knowledge of OSHA and other related workplace safety requirements

What We Offer:

• Competitive compensation based on experience
• Health, dental, & vision plans
• HSA and FSA plans
• 401(k) retirement plan with a 6% company match
• Supplemental employer-paid retirement programs (profit sharing plan and cash balance plan)
• Company-paid short-term disability (STD) and long-term disability (LTD)
• Company-provided Life and Accidental Death and Dismemberment (AD&D) insurance
• Paid Family Leave
• Supplemental insurance: hospitalization, critical illness and accident insurance
• Ability to earn bonuses for record months!
• Paid Time Off that begins accruing immediately
• Paid holidays and sick pay from day one
• Employee Assistance Program
• Employee discounts!
• Pet insurance!
• Extensive on the job training and opportunities for advancement
• Annual performance review and merit increases
• Quarterly team building events and frequent office lunches (and office snacks!)

Travel Requirements:

Occasional travel to the company's Syracuse, NY location, vendor meetings, off-site training meetings, trade shows, or other business-related functions may be required

Reports to: Operations Manager

Supervisory Responsibilities: Assist with the supervision of staff with a span of 8 – 15 employees.

Job Type: Full-Time, Exempt

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• Supervising: 1 year (Preferred)
• Warehouse: 3 years (Preferred)

Work Location: One location

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Processing Associate at Upstate Coin and Gold

Source: https://www.salary.com/job/upstate-coin-gold/assistant-operations-manager/j202201081032191219372